Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service. This policy also explains your privacy rights and how the law in Indonesia protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

  • Account: A unique account created for you to access our Service or parts of it.
  • Affiliate: Any entity under common control with a party.
  • Company: PT Sky Sinergi Bersama Bangsa.
  • Country: Indonesia.
  • Device: Any device used to access the Service.
  • Personal Data: Information related to an identifiable individual.
  • Service: The website at www.skyupsynergy.com.
  • Usage Data: Data collected automatically during Service use.
  • You: The individual or legal entity accessing the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may collect information such as:

  • Email address
  • Full name
  • Phone number
  • Address (including city, postal code, state)

Usage Data

This includes IP address, browser type/version, pages visited, date/time, time spent, and device diagnostics. Data may also be collected from mobile usage.

Tracking Technologies & Cookies

We use Cookies, beacons, tags, and scripts for tracking. You can instruct your browser to refuse Cookies.

  • Essential Cookies: Needed for authentication and security.
  • Acceptance Cookies: Track if cookies were accepted.
  • Functionality Cookies: Store preferences like login info or language.

3. Legal Basis and Purpose of Use

  • Provide and maintain the Service
  • Manage user accounts
  • Fulfill contract obligations
  • Send notifications, offers, or updates
  • Manage support and requests
  • For business transfers
  • Evaluate and improve services

4. Disclosure of Your Personal Data

We may disclose your personal data in the following situations:

  • With Service Providers: To monitor and analyze usage, or to contact you.
  • For Business Transfers: In mergers, acquisitions, or asset sales.
  • With Affiliates: Requires honoring this Privacy Policy.
  • With Business Partners: To offer you certain services or promotions.
  • With Other Users: When you share or interact in public areas.
  • With Your Consent: Any other disclosures with your consent.

5. Retention of Your Personal Data

We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. We also retain usage data for internal analysis purposes unless legally required longer.

6. Transfer of Your Personal Data

Your information may be transferred to — and maintained on — computers located outside your jurisdiction. We take all steps to ensure your data is treated securely and in accordance with this policy.

7. Delete Your Personal Data

You have the right to delete or request our assistance in deleting personal data we have collected about you. You may update or delete your information via your account or by contacting us directly.

8. Disclosure for Law Enforcement

In certain circumstances, we may be required to disclose your personal data if required by law or in response to valid public authority requests (e.g., court or government).

9. Security of Your Personal Data

The security of your data is important to us. While we strive to use commercially acceptable means, we cannot guarantee its absolute security.

10. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and aware that your child has provided us personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the Last updated date. You are advised to review this page periodically.

Last updated: July 16, 2025